In order to strive towards business excellence Failte Ireland has introduced the Optimus suite of programmes. These programmes are designed to fulfil specific needs of companies or to provide an incremental development approach to achieving business excellence.
Clontarf Castle Hotel decided to to participate with this programme as they focus on the customer and upholds the concept of positive attitudes and the belief that each one of us can and must make a difference to the customer's experience.
The key to the Optimus Business Excellence programme is that everyone participates, from back of house employees to senior management. This holistic approach improves the lines of communication in your organisation by helping people understand how they contribute to the overall delivery of excellent customer service.
When particular barriers to Business excellence are identified, a group approach is taken to eliminating them. This motivates employees and improves co-operation, giving a shared, collective responsibility for service to everyone in the organisation.
Thursday, February 5, 2009
Dublin Tourism Business Team
DUBLIN TOURISM ANNOUNCES NEW BUSINESS TOURISM TEAM
New Appointments to the Dublin Convention Bureau
Frank Magee, Chief Executive, Dublin Tourism is delighted to announce the following appointments within Dublin Convention Bureau, the Business Tourism unit of Dublin Tourism.
Miriam Kennedy has been appointed to the position of a Manager and will lead the team and activities of the Dublin Convention Bureau, reporting to Ciara Sugrue, Head of Marketing and Development. Miriam has extensive business tourism experience and will be a valuable asset to the industry in this role. Miriam joins the company from Platinum One where she has held the roles of Head of Sales and Marketing and more recently Director of Events.
Jenny Finegan has been appointed to the new role of Conference Ambassador Executive. In her role as Marketing & Development Executive with Dublin Tourism, Jenny has worked with the trade, media and partners onmany diverse projects.
Kiela Brodigan is appointed as Marketing & Development Executive for Business Tourism. Kiela joins us from Tourism Ireland. She has been based in Tourism Ireland’s New York office for the last four years focusing on the US and Canadianmarkets.
Donna Brogan is a familiar face in Dublin Convention Bureau and is a member of the original DCB team. Donna has held the position of Marketing & Development Executive Assistant for the last four years and prior to that worked in tourism in France.
Dublin Tourism is delighted to present the full team at Dublin Convention Bureau and looks forward to an active and busy 2009 with all of our members. We value your support and wish you all a happy and successfulNew Year.
New Appointments to the Dublin Convention Bureau
Frank Magee, Chief Executive, Dublin Tourism is delighted to announce the following appointments within Dublin Convention Bureau, the Business Tourism unit of Dublin Tourism.
Miriam Kennedy has been appointed to the position of a Manager and will lead the team and activities of the Dublin Convention Bureau, reporting to Ciara Sugrue, Head of Marketing and Development. Miriam has extensive business tourism experience and will be a valuable asset to the industry in this role. Miriam joins the company from Platinum One where she has held the roles of Head of Sales and Marketing and more recently Director of Events.
Jenny Finegan has been appointed to the new role of Conference Ambassador Executive. In her role as Marketing & Development Executive with Dublin Tourism, Jenny has worked with the trade, media and partners onmany diverse projects.
Kiela Brodigan is appointed as Marketing & Development Executive for Business Tourism. Kiela joins us from Tourism Ireland. She has been based in Tourism Ireland’s New York office for the last four years focusing on the US and Canadianmarkets.
Donna Brogan is a familiar face in Dublin Convention Bureau and is a member of the original DCB team. Donna has held the position of Marketing & Development Executive Assistant for the last four years and prior to that worked in tourism in France.
Dublin Tourism is delighted to present the full team at Dublin Convention Bureau and looks forward to an active and busy 2009 with all of our members. We value your support and wish you all a happy and successfulNew Year.
Tuesday, November 18, 2008
Heritage - Business meets Pleasure
The ideal venue for national and international gatherings, The Heritage Golf and Spa Resort, Killenard in County Laois, offers the very best of facilities and is the ideal venue for conferencing, team building or breaks away and is complete with first class leisure facilities and state of the art technology. This resort includes a world class hotel, 18 hole championship golf course and magnificent club house, conference and exhibition centre, resort spa, golf academy, four mile floodlit walking and jogging track and a variety of restaurants and bars to choose from.
The ballroom accommodates up to 500 delegates theatre style, complete with a purpose built hydraulic stage with elegant automated drapes. There is also a 50 seater auditorium with cinema seating and Dolby surround sound and six splendid boardrooms for smaller gatherings. Meanwhile, the impressive 23,000 sq ft exhibition centre is the perfect venue for a car launch and corporate exhibition. All of the meeting rooms and ballroom are equipped with AV equipment to include LCD projector or LCD panel, 42” plasma TV or up to 10ft drop down remote controlled projector screens, in addition conference call systems are built into three boardrooms.
The world class resort consists of 180 guestrooms, including suites, golf homes and luxury on-course suite apartments. The interior of the hotel is designed to echo classical elegance and ultimate comfort. Timeless art pieces adorn the walls, where they perfectly compliment original antique furniture pieces, which take pride of place throughout the hotel. The combination of vaulted ceilings and marble floors is spectacular and has resulted in a very individual building. There are wonderful panoramic views right throughout the resort, stretching across the breath taking and verdant Laois countryside to the magnificent Slieve Bloom Mountains.
Along with the world class facilities on offer at The Heritage Golf & Spa Resort, it is the staff and their commitment to service and quality that has made this resort one of the most exciting lifestyle resorts in the country. The Resort General Manager is Donagh Davern.
The Heritage Golf & Spa Resort is easily accessible, located just off the Dublin to Cork road, three miles from Portarlington and just minutes from the M7 motorway. It is only 50 miles from Dublin City Centre making it the perfect get- away for out of city conferences, colleague meetings or client events.
The ballroom accommodates up to 500 delegates theatre style, complete with a purpose built hydraulic stage with elegant automated drapes. There is also a 50 seater auditorium with cinema seating and Dolby surround sound and six splendid boardrooms for smaller gatherings. Meanwhile, the impressive 23,000 sq ft exhibition centre is the perfect venue for a car launch and corporate exhibition. All of the meeting rooms and ballroom are equipped with AV equipment to include LCD projector or LCD panel, 42” plasma TV or up to 10ft drop down remote controlled projector screens, in addition conference call systems are built into three boardrooms.
The world class resort consists of 180 guestrooms, including suites, golf homes and luxury on-course suite apartments. The interior of the hotel is designed to echo classical elegance and ultimate comfort. Timeless art pieces adorn the walls, where they perfectly compliment original antique furniture pieces, which take pride of place throughout the hotel. The combination of vaulted ceilings and marble floors is spectacular and has resulted in a very individual building. There are wonderful panoramic views right throughout the resort, stretching across the breath taking and verdant Laois countryside to the magnificent Slieve Bloom Mountains.
Along with the world class facilities on offer at The Heritage Golf & Spa Resort, it is the staff and their commitment to service and quality that has made this resort one of the most exciting lifestyle resorts in the country. The Resort General Manager is Donagh Davern.
The Heritage Golf & Spa Resort is easily accessible, located just off the Dublin to Cork road, three miles from Portarlington and just minutes from the M7 motorway. It is only 50 miles from Dublin City Centre making it the perfect get- away for out of city conferences, colleague meetings or client events.
Burlingto Hotel Dublin - Open for Conference Business
Dublin’s largest city centre conference hotel, the Burlington Hotel has held a special place in the heart of Dublin since 1972. The Burlington Hotel has reopened with a newly renovated bar and lobby, which, along with its renowned ballroom, modern conference facilities and opulent bedrooms, spacious restaurants and expert chefs, combine cutting edge modernity with the finest traditional values.
Part of the New Great Southern Hotel Group which also includes the Parknasilla Hotel in Kerry and the Cork International Airport Hotel, the 500 bedroom Burlington Hotel has always attracted a loyal local following of guests from Dublin and elsewhere in Ireland, as well as its many overseas visitors. It is this authentic mix of local, national and international in the hotel’s bars and restaurants which creates the busy and exciting buzz of the Burlington, making it a great place for a bite to eat, an evening of fine dining or a relaxing evening cocktail and the ideal location for a spot of people-watching!
Restaurants & Bars
The newly renovated and spacious lobby at the Burlington is the ideal place for a creamy mid-morning cappuccino or afternoon tea, or to enjoy the selection of soups, sandwiches and salads available from 11 a.m. to 10.30 p.m. each day.
The lively new bar at the Burlington Hotel is called Bellini’s, and is open from 11.00 a.m. daily. Serving tasty bar food and tapas, Bellini’s is a stylish and contemporary space, with illuminated lighting panels in the columns washing the chic and spacious room with changing colours and effects. Bellini’s provides the perfect pre-function bar for the many business functions and banquets hosted regularly at the Burlington Hotel, as well as continuing to provide a wonderful meeting place after major rugby and GAA occasions.
The Burlington’s fine dining venue, the Sussex Restaurant, is a spacious restaurant with a touch of old-fashioned glamour. The Sussex Restaurant is open every weekday for breakfast and lunch and for breakfast and dinner at weekends.
The Diplomat Restaurant is a chic and elegant restaurant, with blond wood floors and pale mint green walls, ideal for guests looking for a delicious buffet lunch or an evening menu served up to midnight.
The Resident's Bar at the Burlington Hotel is open from 10 p.m. to 2 a.m. and boasts a wide selection of local and international beers, spirits, cocktails and wines.
Bedrooms
The Burlington Hotel has 500 bedrooms – 300 Classic rooms and 200 Executive rooms and suites. All rooms are spacious, comfortable and modern, designed to provide ample workspace and a space in which to relax in comfort, with all the facilities and mod-cons expected of a top class hotel including complimentary high speed internet access, laundry service and a 24 hour room service menu.
The 300 Classic Rooms at the Burlington Hotel are spacious rooms with voice-mail, multi-channel TV, 24-hour sports and news channels, work desk and lamp, complimentary high speed Internet access, iron and ironing board, trouser press, hairdryer, rooms for disabled guests (on request), and non-smoking rooms.
The 200 Executive rooms have all the comforts of Classic rooms as well as in-room air conditioning, executive desk and chair, minibar, multi-line phone and tea/coffee tray. Guests can also access the Executive Lounge with complimentary wireless Internet access, complimentary continental breakfast and refreshments, express check-out and gym/fitness room.
There are two Presidential Suites and four Executive Suites available at the Burlington, all of which include spacious, tastefully appointed bedrooms and lounges.
Conference & Banqueting
A city institution, the Burlington famously boasts the largest conference centre in central Dublin, facilitating up to 1,300 delegates. 18 dedicated meeting rooms ensure the hotel remains the best place to do business in Dublin city centre, in six sub-dividable sound-proofed and air conditioned suites.
Part of the New Great Southern Hotel Group which also includes the Parknasilla Hotel in Kerry and the Cork International Airport Hotel, the 500 bedroom Burlington Hotel has always attracted a loyal local following of guests from Dublin and elsewhere in Ireland, as well as its many overseas visitors. It is this authentic mix of local, national and international in the hotel’s bars and restaurants which creates the busy and exciting buzz of the Burlington, making it a great place for a bite to eat, an evening of fine dining or a relaxing evening cocktail and the ideal location for a spot of people-watching!
Restaurants & Bars
The newly renovated and spacious lobby at the Burlington is the ideal place for a creamy mid-morning cappuccino or afternoon tea, or to enjoy the selection of soups, sandwiches and salads available from 11 a.m. to 10.30 p.m. each day.
The lively new bar at the Burlington Hotel is called Bellini’s, and is open from 11.00 a.m. daily. Serving tasty bar food and tapas, Bellini’s is a stylish and contemporary space, with illuminated lighting panels in the columns washing the chic and spacious room with changing colours and effects. Bellini’s provides the perfect pre-function bar for the many business functions and banquets hosted regularly at the Burlington Hotel, as well as continuing to provide a wonderful meeting place after major rugby and GAA occasions.
The Burlington’s fine dining venue, the Sussex Restaurant, is a spacious restaurant with a touch of old-fashioned glamour. The Sussex Restaurant is open every weekday for breakfast and lunch and for breakfast and dinner at weekends.
The Diplomat Restaurant is a chic and elegant restaurant, with blond wood floors and pale mint green walls, ideal for guests looking for a delicious buffet lunch or an evening menu served up to midnight.
The Resident's Bar at the Burlington Hotel is open from 10 p.m. to 2 a.m. and boasts a wide selection of local and international beers, spirits, cocktails and wines.
Bedrooms
The Burlington Hotel has 500 bedrooms – 300 Classic rooms and 200 Executive rooms and suites. All rooms are spacious, comfortable and modern, designed to provide ample workspace and a space in which to relax in comfort, with all the facilities and mod-cons expected of a top class hotel including complimentary high speed internet access, laundry service and a 24 hour room service menu.
The 300 Classic Rooms at the Burlington Hotel are spacious rooms with voice-mail, multi-channel TV, 24-hour sports and news channels, work desk and lamp, complimentary high speed Internet access, iron and ironing board, trouser press, hairdryer, rooms for disabled guests (on request), and non-smoking rooms.
The 200 Executive rooms have all the comforts of Classic rooms as well as in-room air conditioning, executive desk and chair, minibar, multi-line phone and tea/coffee tray. Guests can also access the Executive Lounge with complimentary wireless Internet access, complimentary continental breakfast and refreshments, express check-out and gym/fitness room.
There are two Presidential Suites and four Executive Suites available at the Burlington, all of which include spacious, tastefully appointed bedrooms and lounges.
Conference & Banqueting
A city institution, the Burlington famously boasts the largest conference centre in central Dublin, facilitating up to 1,300 delegates. 18 dedicated meeting rooms ensure the hotel remains the best place to do business in Dublin city centre, in six sub-dividable sound-proofed and air conditioned suites.
Mount Herbert Hotel - Refurbishment
This refurbished three star hotel has 168 bedrooms, Tritonville Bar and Terrace with many plasma screens serves great food daily, Cordyline Restaurant, nine Conference Suites, Business Centre and ample complimentary car & coach parking.
The hotel has Superior, Executive Rooms and Executive Suites.
The Mount Herbert Hotel comprises a row of large Georgian houses knocked into one building. As such, there’s plenty of ‘old world’ charm.
The hotel’s location, in a really quite and historic part of the city, is hard to beat. It’s perfect for just chilling out, but if you want a bit of city action, the city is just over a mile away. Only a short stroll from the local Sandymount or Ballsbridge villages which offer a range of restaurant, bars and coffee shops. If you are feeling energetic, town is only half an hour’s walk away which brings you through some of the most interesting and beautiful parts of the city. Lansdowne Road Dart (rail station) is less than five minutes away.
Down to Business
Its recent addition of six Boardrooms, adds to a total of nine modern Conference Suites with state of the art facilities.
And So To Dinner
The Tritonville Bar and Terrace has an all day menu covering Lunch to Evening meal and serves food until 11.00 p.m. every night. The downstairs ‘Cordyline’ restaurant has lots of large windows looking onto a small garden, making it a lovely bright and relaxing room where they serve their extensive Irish breakfast.
Park And Ride
There is a large car park for guests and there is NO extra charge for parking.
Summing Up – Exclusive Location, Exception Value!
This hotel has a lot to offer. The location is ideal, the staff are friendly and it is great value in the heart of Dublin 4.
The hotel has Superior, Executive Rooms and Executive Suites.
The Mount Herbert Hotel comprises a row of large Georgian houses knocked into one building. As such, there’s plenty of ‘old world’ charm.
The hotel’s location, in a really quite and historic part of the city, is hard to beat. It’s perfect for just chilling out, but if you want a bit of city action, the city is just over a mile away. Only a short stroll from the local Sandymount or Ballsbridge villages which offer a range of restaurant, bars and coffee shops. If you are feeling energetic, town is only half an hour’s walk away which brings you through some of the most interesting and beautiful parts of the city. Lansdowne Road Dart (rail station) is less than five minutes away.
Down to Business
Its recent addition of six Boardrooms, adds to a total of nine modern Conference Suites with state of the art facilities.
And So To Dinner
The Tritonville Bar and Terrace has an all day menu covering Lunch to Evening meal and serves food until 11.00 p.m. every night. The downstairs ‘Cordyline’ restaurant has lots of large windows looking onto a small garden, making it a lovely bright and relaxing room where they serve their extensive Irish breakfast.
Park And Ride
There is a large car park for guests and there is NO extra charge for parking.
Summing Up – Exclusive Location, Exception Value!
This hotel has a lot to offer. The location is ideal, the staff are friendly and it is great value in the heart of Dublin 4.
Tuesday, September 9, 2008
Meet England, Dublin Event 25th September
Meet England, the official body for meetings and events in England, is extending an invitation to event planners in Ireland to attend a glittering and highly informative networking event. Meet the Cities will give guests the perfect opportunity to find out all they need to know about England’s top city destinations for conferences and events.
The Meet the Cities event takes place at the Bewleys Hotel in Ballsbridge, Dublin, on 25 September 2008 from 6pm. The evening’s entertainment includes plenty of food and drink, plus a themed game show, designed specifically for professional meetings and events organisers. Competitors need to be bright, enthusiastic, competitive and skilled – and the winner will be treated to a fantastic weekend in London.
The event will also be an unmissable opportunity to meet representatives from England’s most dynamic business cities, who’ll be happy to show off the inspiring venues and unique locations that make England such a big attraction to event planners.
If you’re an event planner who’d like to find out first-hand about all England has to offer, please let us know as soon as possible – and we’ll see you there!
The Meet the Cities event takes place at the Bewleys Hotel in Ballsbridge, Dublin, on 25 September 2008 from 6pm. The evening’s entertainment includes plenty of food and drink, plus a themed game show, designed specifically for professional meetings and events organisers. Competitors need to be bright, enthusiastic, competitive and skilled – and the winner will be treated to a fantastic weekend in London.
The event will also be an unmissable opportunity to meet representatives from England’s most dynamic business cities, who’ll be happy to show off the inspiring venues and unique locations that make England such a big attraction to event planners.
If you’re an event planner who’d like to find out first-hand about all England has to offer, please let us know as soon as possible – and we’ll see you there!
Sunday, September 7, 2008
MCI Ireland organise major Dublin Conference
MCI Ireland & WSAVA Conference Generate Over €7.5m in Visitor Income
This week MCI Ireland will stage the country's largest international conference in 2008 by welcoming to Ireland almost 3000 vets from 86 different countries. The World Small Animal Veterinary Association (WSAVA) 33rd annual conference will be held in the RDS from August 20-24 and is worth an estimated €7.5m to the Dublin economy.
This gathering of vets is the annual meeting of members of the World Small Animal Veterinary Association (WSAVA) and the Federation of European Companion Animal Veterinary Associations(FECAVA). Ireland is the smallest country to host this combined annual congress, with previous locations including Sydney, Bangkok, Vancouver, Amsterdam and London.
Siobhain O'Hare, Director of Conferences at MCI Ireland has said "The choice of Ireland as a host country for such a huge International conference is a positive reflection of the continued attractiveness of Dublin and Ireland as an International conference and events destination despite the current economic climate. Having acquired the business back in June 2004 the MCI team has been working closely with the local organising committee headed up by chairperson, Nicola Neuman and the local scientific committee headed up by Boyd Jones. MCI have enjoyed an excellent working relationship with the LOC over the past four years and together have worked extremely hard to make this conference truly exceptional. The Dublin conference program promises to offer something for everyone, with a scientific and social program incorporating the backdrop of beautiful Dublin and its surrounds."
Over the course of four day Dublin conference, 200 lectures will be delivered from 75 top speakers from as far a field as the USA, the UK, Europe and South Africa. Over 120 industry exhibitors will house stands at the event and there will be a dedicated section of the Industries Hall that will host a Health, Wellbeing & Lifestyle exhibition where delegates are invited to take a break from the hustle and bustle of the conference and relax.
The WSAVA 2008 Opening Ceremony will take place on the evening of Thursday 21st August in the RDS Conference Centre. The dynamic Irish musical group Electric Ceílí will open the Congress with their pure and haunting melodies, evoking the mystique and traditions of Ireland's Celtic heritage. Food and drink will follow, before delegates will be given the opportunity to witness the excitement of live sheepdog trials and a display from the Irish Pony Club in the outdoor areas of the Conference Centre.
The WSAVA 2008 Dinner will take place on Friday 22nd August in the leafy surrounds of University College Dublin campus. The five-course banquet in the O'Reilly Hall will be preceded by a champagne reception in the airy conservatory overlooking the campus lake. The evening will conclude with a performance by "Boogie Nights", Ireland’s Number 1 Party Band, who are guaranteed to get the pulses racing, and the dance floor heaving!
The Traditional Irish Céilí Night will take place on Saturday 23rd August and this will be a party night to remember at WSAVA 2008. The host Dublin venue will be Trinity College Dublin and tickets for the event will include a spread of the finest Irish cuisine, an all-you-can drink bar and a fabulous array of Irish musicians with fiddles, flutes, tin whistles, accordions and bodhráns who are sure to keep the crowd dancing all evening long.
This week MCI Ireland will stage the country's largest international conference in 2008 by welcoming to Ireland almost 3000 vets from 86 different countries. The World Small Animal Veterinary Association (WSAVA) 33rd annual conference will be held in the RDS from August 20-24 and is worth an estimated €7.5m to the Dublin economy.
This gathering of vets is the annual meeting of members of the World Small Animal Veterinary Association (WSAVA) and the Federation of European Companion Animal Veterinary Associations(FECAVA). Ireland is the smallest country to host this combined annual congress, with previous locations including Sydney, Bangkok, Vancouver, Amsterdam and London.
Siobhain O'Hare, Director of Conferences at MCI Ireland has said "The choice of Ireland as a host country for such a huge International conference is a positive reflection of the continued attractiveness of Dublin and Ireland as an International conference and events destination despite the current economic climate. Having acquired the business back in June 2004 the MCI team has been working closely with the local organising committee headed up by chairperson, Nicola Neuman and the local scientific committee headed up by Boyd Jones. MCI have enjoyed an excellent working relationship with the LOC over the past four years and together have worked extremely hard to make this conference truly exceptional. The Dublin conference program promises to offer something for everyone, with a scientific and social program incorporating the backdrop of beautiful Dublin and its surrounds."
Over the course of four day Dublin conference, 200 lectures will be delivered from 75 top speakers from as far a field as the USA, the UK, Europe and South Africa. Over 120 industry exhibitors will house stands at the event and there will be a dedicated section of the Industries Hall that will host a Health, Wellbeing & Lifestyle exhibition where delegates are invited to take a break from the hustle and bustle of the conference and relax.
The WSAVA 2008 Opening Ceremony will take place on the evening of Thursday 21st August in the RDS Conference Centre. The dynamic Irish musical group Electric Ceílí will open the Congress with their pure and haunting melodies, evoking the mystique and traditions of Ireland's Celtic heritage. Food and drink will follow, before delegates will be given the opportunity to witness the excitement of live sheepdog trials and a display from the Irish Pony Club in the outdoor areas of the Conference Centre.
The WSAVA 2008 Dinner will take place on Friday 22nd August in the leafy surrounds of University College Dublin campus. The five-course banquet in the O'Reilly Hall will be preceded by a champagne reception in the airy conservatory overlooking the campus lake. The evening will conclude with a performance by "Boogie Nights", Ireland’s Number 1 Party Band, who are guaranteed to get the pulses racing, and the dance floor heaving!
The Traditional Irish Céilí Night will take place on Saturday 23rd August and this will be a party night to remember at WSAVA 2008. The host Dublin venue will be Trinity College Dublin and tickets for the event will include a spread of the finest Irish cuisine, an all-you-can drink bar and a fabulous array of Irish musicians with fiddles, flutes, tin whistles, accordions and bodhráns who are sure to keep the crowd dancing all evening long.
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